Welcome to the Dublin San Ramon Services District (DSRSD) Payment Portal

Click on Payment Portal under Available Services to access the portal. Once you create an account, you will have access to:

• View Dublin San Ramon Services District bills
• Make payments online
• Enroll in paperless billing and automatic payments

For assistance with this portal or questions about your bill, contact Customer Service at (925) 828-8524 or customerservice@dsrsd.com. 

Learn More About DSRSD's New Payment Portal

Click on the image below to watch our payment portal video.

Frequently Asked Questions

How do I find my account and customer number?

Your account and customer numbers can be found in the blue bar at the top of your paper bill, in the body of your billing email, or in your AquaHawk account.

Will this new online payment portal affect autopay?

If you have already enrolled in autopay, your preference has been automatically rolled over to the new billing system. If you would like to enroll in autopay for the first time, create an account through this portal or call (925) 828-8524.

Can Dublin San Ramon Services District customers still use AquaHawk?

AquaHawk has not been affected by the change to a new payment portal. Customers are still encouraged to create an AquaHawk account to see their home's water usage hour-by-hour.

Do I have to pay my bill through this portal?

No, customers can also pay their bills by mail, over the phone, or in person. Visit our Payment Options webpage for details.

If I use my bank's bill pay service to pay my bill, what address should my payment go to?

To pay your bill through your bank's bill pay service, make sure your bank references your account number followed by your customer number with no spaces or dashes, and check that the payment is sent to:

Dublin San Ramon Services District
PO Box 744931
Los Angeles, CA 90074-4931